Terms of Service

Acceptance of Terms

By accessing and using Indobiz Corner's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Description of Service

Indobiz Corner provides visa application assistance, document processing, and related immigration services for individuals and businesses seeking to travel to, work in, or establish presence in Indonesia. We act as an intermediary between clients and Indonesian immigration authorities.

User Responsibilities

As a user of our services, you agree to:

• Provide accurate, complete, and current information
• Submit genuine and valid documentation
• Comply with all Indonesian immigration laws and regulations
• Pay all applicable fees in a timely manner
• Respond promptly to requests for additional information
• Not use our services for fraudulent or illegal purposes

Service Fees and Payments

Our service fees are clearly outlined before you commit to any service. Payment must be received before we begin processing your application. Additional government fees may apply and are the responsibility of the applicant.

Refunds are provided according to our refund policy, which varies depending on the service stage and circumstances of cancellation.

Application Processing

While we strive to process all applications efficiently, we cannot guarantee approval of any visa or immigration application. Final approval rests solely with the Indonesian immigration authorities. Processing times may vary based on government workload and individual circumstances.

Confidentiality

We maintain strict confidentiality of your personal information and documents. Information is only shared with relevant government authorities and service providers necessary for processing your application. Please refer to our Privacy Policy for detailed information about data handling.

Limitation of Liability

Indobiz Corner shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

Our total liability for any claims arising from the use of our services shall not exceed the amount paid by you for the specific service in question.

Termination

We reserve the right to terminate or suspend access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

You may cancel your application at any time, subject to our refund policy and any costs already incurred.

Governing Law

These Terms shall be interpreted and governed by the laws of the Republic of Indonesia. Any disputes arising from these terms or your use of our services shall be resolved through arbitration in Jakarta, Indonesia.

Prohibited Activities

You may not use our services to:

• Submit false or misleading information
• Circumvent immigration laws
• Use fraudulent documents
• Engage in human trafficking or illegal employment
• Violate any applicable laws or regulations

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of any modified terms.

Contact Information

For questions about these Terms of Service, please contact us: